Do You Need A Cloud-based Phone System?
In the last decade, the office phone has gone through several changes. Like other mature industries such as publishing, automobile, music, taxi, and retail industries, business phone systems experienced revolutionary changes, thanks to emerging technologies.
What changed about the business phone? Well, it still possesses the basic functions – transporting audio information between two or more receivers. However, from analog, the business phone is now made even stronger with more business-essential features with the help of the Cloud.
Yes, traditional business phone systems still work, but in business, you need to evolve and adopt new technologies to stay relevant. It’s the nature of technology to replace its predecessor. But, this is only one of the many reasons why you need to consider a Cloud-based business phone system.
Here are the key questions you need to consider if you’re thinking of moving to the Cloud.
Do you want to stay cost-effective?
When you start to look for a traditional business phone system, you’ll notice that there is a hefty upfront cost. These main expenses include servers, phones, network upgrades, and implementation costs. But, if you want to consider moving your phone system to the Cloud, you are in for a treat because it isn’t as demanding investment-wise. If you have an existing business-class data network, most of your work is done. In most Cloud phone system installs, the only major expense is buying the IP phones.
Do you need access to advanced features?
A traditional phone system offers a limited feature set. Unlike cloud-powered phone systems, you can access a broad range of business voice features without all the hassle. Leading providers offer unlimited features – like voicemail boxes, auto attendants, dial plans, conference bridges, and more – without any additional charges to your monthly bill.
Do you want to embrace remote work or enhance your team’s mobility?
Remote work is growing and companies enjoy the benefits of reducing payroll costs by being able to hire overseas employees. With a cloud-based phone system, it’s easier to communicate with a remote workforce as long as they’re connected to the internet. It’s easy to route phone calls from your office to your employee’s home office. Features like voicemail and call transfers can also be used remotely.
Do you want to enjoy simple, transparent pricing?
There are features that aren’t native to most on-premises phone systems. So, if you need a shiny new phone feature, you might need to pay for it. With a phone system in the Cloud, all modern business phone features are included in your monthly plan because they’re native to the system. Leading cloud phone systems providers typically offer all voice features for a single, fixed monthly price.
What’s stopping you from moving your phone system to the Cloud? Tell us in the comments below.